Payment Options:

Payments are made at the time of service, or phone payments & emailed invoices are available upon request.


Credit/Debit Cards:

I am happy to accept all major credit/debit cards for your convenience, credit card perks, and airline miles!


The fees charged to me may be passed to clients (waived with gratuities of 20% or more as my thank you!). This may be a subsequent charge, or deduction from any package:


  • In person with a chipcard: 3%.
  • Manually entered numbers, phone payments and emailed invoices: 4%.


No Fees:

Check, Cash, Zelle.


Late Cancellations & No Shows:

Appointments are confirmed 3 or more days in advance. That is a good time to let me know if you have any known conflicts.


Please cancel as soon as you know you cannot keep an appointment. A minimum of 48-hours' notice is greatly appreciated so that I have the best chance to fill the space. 


Fees apply with late cancellations & no shows to cover the business loss:

  • 100% of the price you were scheduled to pay, unless due to sudden illness or emergency.


Late Arrivals:

 Late arrivals will be given what is left of the appointment time with a full charge fee, unless schedules are flexible that day.


Discounted Massage Sessions (Scheduling Terms & Agreements):

Instead of offering memberships with contracts & automatic monthly payments, there are scheduling terms & agreements for pay as you go sessions, and packages have expiration dates.


Higher prices may apply to the first return massage, when appointments are not scheduled according to the offer, or if packages expire.


Normal Prices: Discounts are given on the Full Price.


Reduced Prices: Discounts are given on the Normal Price. Small price increases occur annually on October 1st.


Refunds on Packages:

  • Refundable upon request, if due to long-term illness or injury, moving out of state, or situations that PREVENT you from using the massage(s).
  • Remaining massages can be transferred to another person as a gift, upon request. The prepaid amount will apply to what they normally pay. Prepaid gratuity applies towards gratuity.


Gift Certificates:

  • Please use all massages or schedule all massages in advance, by the expiration date.
  • Expired amounts will apply to the Full Price, and any prepaid gratuity will apply towards gratuity, for 1 year from the expiration date.
  • Extensions are given if health conditions or injuries interfere with scheduling, upon request.
  • Unused gift certificates can be transferred to another person as a gift, by the expiration date, upon request. The prepaid amount will apply to what they normally pay. Prepaid gratuity applies towards gratuity.


Illness Policy:

I have always implemented precautionary measures when it comes to illness. My goal is to STAY WELL, and KEEP EVERYONE ELSE WELL! No cases of illness have been associated with my practice in 35 years!


Fees for late cancellations never apply when due to illness!


Please contact me before you are seen if you are feeling under the weather, have symptoms of illness, or if you know you've been exposed to anything contagious. I reserve the right to postpone any session at my discretion, unless symptoms have been medically diagnosed as not being contagious.


Pets:

Small/Quiet pets in carriers can be accommodated. Valid service dogs are permitted.


Personal Property (Jewelry, etc.):

It is not uncommon for clients to leave personal items behind after their massage. I will immediately contact you if I notice you have left something behind in my treatment room. Rest assured that what is left behind will be safeguarded, until it is returned to you.


Items left outside of my studio (restroom, lobby, etc.) cannot be safeguarded, and I take no responsibility for those items.


Disclaimers:
Massage therapy and bodywork are not meant to be a substitute for any professional health care treatments. Please provide updated information on any changes in the status of your health. If you have a specific illness, please consult your doctor before pursuing any massage therapy or bodywork treatments.


A Touch of Balance Massage for Health does not perform any diagnostic procedure except for assessing and treating each clients complaints due to emotional stress, chronic pain, long standing tension and/or injuries. Nor do I treat any specific medical condition, intentionally perform spinal/skeletal manipulations, prescribe natural/herbal supplements or pharmaceutical medications.


The focus is on promoting relaxation and overall health & well-being. The results achieved will vary depending upon individual situations, unique circumstances, and the frequency of each session received.


IMPORTANT DISCLAIMER FOR COVID-19:

Clients are asked to make informed decisions 

for themselves on any increased risk factors, such as age and/or pre-existing health conditions. From there, receiving massage therapy becomes a personal choice. 


I am committed to do everything possible to reduce the known risk factors, and if clients do their part, massage therapy can be provided with a very low risk. 


​Because the nature of this virus makes it impossible to provide a 100% guarantee any where we go today, all liability for COVID-19 will be waived for services received from A Touch of Balance Massage for Health and Jan Jakubowski.


Professional Code of Ethics & Zero Tolerance Policy:

While Massage Therapy is a highly sought after, preventative healthcare profession, there are still times when massage therapists are subjected to outdated connotations on the "touch aspect" of massage. For this reason, it must be mentioned that the massage you receive with A Touch of Balance Massage for Health and Jan Jakubowski is strictly legitimate and professional.


Any inappropriate suggestions or advances will result in the immediate termination of the session, with a full charge fee. Future appointments will not be scheduled, and law enforcement will be contacted.


​Privacy Statement:
A Touch of Balance Massage for Health does not collect personal information on this website, or sell/trade personal/private information to anyone.​​​