The Normal Price:

Signature Massage

No Scheduling Commitment = The Full Price: 

  • As Needed Massage or away more than 8 weeks.

Discounts for Frequent/Regular Massage:

  • Discounts ranging from 20% - 10% are applied according to each clients ​​scheduling frequency, per massage.
  • Standing or preset appointments are required. 
  • Once appointments are established, higher prices may apply if appointments are missed, with a few exceptions shown below*.

Reduced Prices​:

Special Offers, Reduced Packages, Introductory Offers, Discounts for Upgrading Massage Time/Frequency, Summer Specials, and Sliding Scale Fees.

  • As of the reopening date: Being closed for months, scheduling fewer clients per day, and incurring extra expenses for cleaning, disinfecting, linens, & PPE, are changing the way discounts are given: Reduced Prices with Pay As You Go Terms, are available with packages of 3. Otherwise, the Normal Price for Pay As You Go Sessions will apply, according to scheduling frequency, per massage.
  • Specific scheduling agreements apply with Reduced Prices.
  • Packages are guaranteed when renewals are purchased at the session when the last massage is used each time (unless other arrangements have been made).
  • If appointments are not scheduled as agreed, or packages are allowed to expire, Normal Prices will apply at the first return massage. Prices will be determined by the time lapsed between each appointment received, or since the expiration date on packages, with a few exceptions shown below*. Prices return to normal when the usual scheduling frequency resumes.
  • Grace Periods on Packages:
  1. Frequent/Regular Massage: 3 massages = 1 week. 6 massages = 2 weeks.
  2. 6 - 12 month packages = no grace period.​
  3. New for 2020: Reduced prices will increase by $2 every other year until the normal price is reached.


*Exceptions to Higher Prices:

  • When clients must cancel appointments due to illness, injuries, emergencies.
  • When I must cancel appointments.
  • Planned Vacations/Holiday's (clients or mine): When clients attempt to schedule alternate appointments, at least 30 days in advance, and I am unable to accommodate a time that works.
  • Clients who routinely leave for the Summer are charged according to their scheduling frequency Fall through Summer.

COVID-19 Packages: Sold as a special offer, no longer available for purchase:

The expiration date will be set according to each clients normal scheduling frequency, at the first massage received as of the reopening date. There is no grace period. If expired, the remaining balance will apply to the price you normally pay. These are non-refundable after 7 days of the purchase date.

Payment Options:

  • Check/Cash. Return checks will be charged $25, plus any bank fees.​​
  • Credit/Debit Cards: I am happy to accept payment with cards for your convenience, credit card perks, and airline miles. The fees I pay will be passed to clients (2.6% + $.10 - waived with gratuities of 20% or more).

Contactless payments are available for added safety:

  • Enroll with Zelle through your bank. This enables you to instantly send money from your bank account to mine with no fees, using my email address.
  • Pay online with your card through an emailed invoice from Square. 4% will be added to the price to cover the fees to me.

Scheduling Gift Certificates: 

  • If you have a gift certificate that is about to expire, extensions will be given if all remaining massages are scheduled in advance, by the expiration date.
  • ​If already expired, amounts apply to a Full Price massage for 1 year from the original expiration date.
  • ​With COVID-19, extensions will be given until appointments can be scheduled again, based upon the reopening date.

Refunds on Packages & Gift Certificates: 

Pre-existing Packages:

  • Packages are refundable at my discretion, based upon circumstances, and if I am unable to provide the service for 6 months or more, due to illness or injury.

Refunds on Gift Certificates:

  • If massages cannot be used by the recipient, they can be gifted back to the original purchaser, once expired.
  • The purchase price will apply to the price they normally pay.​​

Late Cancellations & No Shows:

Please contact me as soon as you know you cannot keep your appointment. Fees will apply if less than a 24 hour notice is received (48 hours if by email) UNLESS:​

  • Cancellations are due to illness, or emergencies.


  • The first late cancellation: $0.
  • Future late cancellations 100% of the service fee. 
  • No Shows: 100% of the service fee.

Late Arrivals:

  •  Late arrivals will be given what is left of the appointment time with a full charge fee.  

Illness & COVID-19: 

I have always taken illness and sanitation very seriously., and this has come to be very appreciated by my clients now! As your PRIVATE MASSAGE THERAPIST, I am able to establish policies that protect everyone, including myself, which in turn protects everyone else.

Being in solo practice, I see one client at a time, have a long term relationship with the majority of my clients. I do not service walk-in's or the general public through the internet. This EXCLUSIVE SERVICE, protects you!

What is posted here contains my basic, long term policy on illness, CDC guidelines, and my own plan to greatly reduce the most likely risk factors for being exposed to COVID-19.

Illness Policy Since 2017: Clients are not seen under the following circumstances:

  • With any acute/lingering symptoms of illness: Fever, sneezing, coughing, sniffling, sore throat, congestion, sudden GI symptoms, or skin infections.
  • If you believe symptoms may be related to allergies, please take an allergy medication to see if they clear up. If not, it may be something more. Please reschedule.

Specific to COVID-19: Sessions will be postponed for 14 days when:

  1. Knowingly exposed to COVID-19.
  2. Traveling outside of Arizona.
  3. Attending events & parties with groups of people (except essential shopping).
  4. Being in close personal contact with anyone who has been ill, or who has encountered the same risk factors.

If you have any of the following, you must cancel your appointment:

  1. Fever within the last 24 hours of 100 or above.
  2. Respiratory or flu symptoms, sore throat, or shortness of breath.
  3. Chills, muscle aches, new loss of taste or smell, or new rashes or lesions.

Clients know when they don't feel well or have encountered risk factors, so I depend upon them to contact me, prior to being seen, to postpone their session. Fees are never charged when cancellations are received appropriately in this way. However​, once informed of this policy, if clients arrive ill or with any known risk factors, the session will be postponed, and I reserve the right to charge a full charge fee, to cover the financial loss to me.

My Protocol for Safety:

  • I never work when ill or even remotely under the weather.
  • I will take my temperature every day if 100 or more, I will stay home.
  • Appointments will be spaced 30 minutes apart, to clean & disinfect the massage room: Countertop, soap dispenser, faucet, cabinet handles, light switch, door knob, floor.
  • Hands (including fingernails) are washed up to the elbows, immediately before and after each session.
  • Clean linens & blankets are used for each session. Clients will not engage with the surface of the massage table in any way. Protective layers are also changed per session. Used linens are secured in a plastic bag and removed from the area, per session.
  • I will wear a clean mask and clean apron for each session.
  • Disposable containers are used for massage products.

My Limitations:

  • I am not able to regulate the common areas of the building. The management has a cleaning crew that cleans once a day, at night.
  • I am not able to regulate the level of precautionary measures taken by the other tenants/practitioners, or their clients/patients within the Quiet Center or the medical building.
  • Please take the same precautions you will take in any other public building.

Clients must be committed to do their part. Here's what you can do to help everyone stay well:

  • Take your temperature every day. If 100 or more, stay home!
  • Maintain social distancing in your own life, avoid crowds, and unnecessary travel.
  • Do not touch your face.
  • Wear a mask when you are not at home.
  • Frequently wash your hands with soap and water. Reserve hand sanitizers for when you don't have access to soap and water.
  • Make sure ALL OF YOUR PERSONAL SERVICE PROVIDERS are taking the necessary precautions. Otherwise, they could unknowingly expose their clients.

For your massage appointment:

  • Shower as close to your appointment time as possible, especially if you have exercised or been out and about.
  • Bring some hand sanitizer or wipes to use as needed during your visit, as they are becoming almost impossible to find!
  • Bring a clean mask and wear it for as long as you are comfortable during your session.
  • Maintain social distancing when in the lobby or restrooms.
  • FOR ADDED SAFETY: I will provide a plastic bag to store all of your belongings while we are in session, including jewelry and cell phone (please silence your phone).
  • When dressing/undressing, please do not shake your clothing out. 
  • Wash your hands immediately before and after your massage (there are accommodations are in my studio as well).
  • VERY IMPORTANT! Do not touch your eyes, nose, or mouth while we are in session. 
  • If you must sneeze, cough, or blow your nose, use a clean tissue (no hands/elbows). Immediately dispose of the tissue, and follow up with hand sanitizer.



Small/Quiet pets in carriers can be accommodated. Valid service dogs are permitted. There is limited space in my treatment room to accommodate larger animals.

Personal Items (Jewelry, etc.)

It is not uncommon for clients to leave personal items behind after their massage. I will immediately contact you if I notice you have left something behind in my treatment room. Rest assured that whatever is left behind will be safeguarded, until it is returned to you.

Items left outside of my studio (restroom, lobby, etc.) cannot be safeguarded, and I take no responsibility for those items.

Important Disclaimer:
Jan Jakubowski's massage therapy and bodywork are not meant to be a substitute for any professional health care treatments. Please provide updated information on any changes in the status of your health. If you have a specific illness, please consult your doctor before pursuing any massage therapy or bodywork treatments. Jan does not perform any diagnostic procedure except for assessing and treating each clients complaints due to emotional stress, chronic pain, long standing tension and/or injuries. She does not treat any specific medical condition, intentionally perform spinal/skeletal manipulations, prescribe natural/herbal supplements or pharmaceutical medications. Jan's focus is to promote relaxation and overall health & well-being to all clients. The results achieved will vary depending upon individual situations, unique circumstances, and the frequency of each session received.


Clients are asked to visit the CDC's website to learn about their guidelines for safety, and to make informed decisions for themselves on any increased risk factors, such as age and pre-existing health issues. From there, receiving massage therapy becomes a personal choice. 

I commit to do everything possible to reduce the known risk factors, and if clients commit to do their part, massage sessions can be provided with very low risks. Even so, the nature of this virus makes it impossible to provide a 100% guarantee anywhere we go today.

Clients must sign an Agreement on Policies, and a Consent to Receive Treatment form, basically stating that they understand my ability to provide safety involves unknown elements that I cannot plan for or control, and they are freely choosing to receive massage knowing these limitations exist. All liability for COVID-19 will be released for services received from Jan Jakubowski LMT and A Touch of Balance Massage for Health.

Massage Etiquette:

There is an element of trust that helps to make sessions comfortable for the client and the therapist. This is what you can expect from your massage session:

  • First time clients: You will fill out a client intake form. Please arrive 10-15 minutes early to complete this form.
  • You will be greeted, and guided into the treatment room. After a brief introduction and personal interaction regarding your session, I will leave the room, allowing you the privacy to disrobe to your comfort level.
  • Once you are on the massage table, and covered up with the sheet, I will knock and come into the treatment room to begin the session.
  • I go with the flow that you establish as far as talking, sharing, etc. Some silence will allow for greater relaxation.
  • Please inform me if anything feels uncomfortable, including your comfort on the massage table (temperature, etc.).

  • VERY IMPORTANT: Although it is rare today, there are still times when massage therapists are subjected to outdated connotations on the "touch aspect" of massage. For this reason, it must be mentioned that the massage you receive with Jan Jakubowski is strictly legitimate and professional. Any inappropriate advances or suggestions of a sexual nature will result in the immediate termination of the session, with a full charge fee. Future appointments will not be scheduled, and law enforcement may be contacted.

Privacy Statement:
A Touch of Balance Massage for Health and Jan Jakubowski, LMT will not collect personal information on this website, or sell/trade personal/private information to anyone.​​​