Refunds on Packages and Gift Certificates:
Refunds are generally not given unless there are strong indications of it being warranted:
If massages cannot be used, they can be gifted to someone else:
Late Cancellations & No Shows:
Fees apply if less than a 24 hour notice is received (48 hours if by email) UNLESS:
My Availability During Illness/Injury:
I am not able to work during times of illness or injury. This can include minor illnesses if I am significantly under the weather, and minor injuries, if they involve important areas used during the massage.
In these cases, clients will be rescheduled until I am well or healed. There is no substitute therapist offered.
Important Policy on Illness:
This illness policy is to PROTECT all concerned when it comes to contagious illness.
Checks, Cash, Credit/Debit Cards:
Returned checks will receive a $25 fee and/or charges to cover any bank fees incurred, due to the non-clearance of any check. Payment by cash or card will be required on future massages.
All major credit/debit cards are accepted for your convenience, credit card perks, & airline miles. 2.75% may be added to cover the merchant fees (3.96% if processed manually).
Small/Quiet pets in carriers can be accommodated.There is a lack of space available for larger pets, and health codes do not permit animals to be resting upon floors, or on any open space within the building.
Personal Items (Jewelry, etc.)
It is not uncommon for clients to leave personal items behind after their massage. I will immediately contact you if I notice you have left something behind. Rest assured that whatever is left and found in MY STUDIO, will be safeguarded, until is is returned to you.
Items left outside of my studio (restroom, lobby, etc.) cannot be safeguarded, and I take no responsibility for those items.
Jan Jakubowski's massage therapy and bodywork are not meant to be a substitute for any professional health care treatments. Please provide updated information on any changes in the status of your health. If you have a specific illness, please consult your doctor before pursuing any massage therapy or bodywork treatments. Jan does not perform any diagnostic procedure except for assessing and treating each clients complaints due to emotional stress, chronic pain, long standing tension and/or injuries. She does not treat any specific medical condition, intentionally perform spinal/skeletal manipulations, prescribe natural/herbal supplements or pharmaceutical medications. Jan's focus is to promote relaxation and overall health & well-being to all clients. The results achieved will vary depending upon individual situations, unique circumstances, and the frequency of each session received.
Although it is rare today, there are still times when massage therapists are subjected to outdated connotations on the "touch aspect" of massage. For this reason, it must be mentioned that the massage you receive with Jan Jakubowski is strictly legitimate and professional. Any inappropriate advances or suggestions of a sexual nature will result in the immediate termination of the session, with a full charge fee. Future appointments will not be scheduled, and law enforcement may be contacted.
A Touch of Balance Massage for Health and Jan Jakubowski, LMT will not collect personal information on this website, or sell/trade personal/private information to anyone.